Thank you for sharing your experience with us.We’re truly sorry for any confusion caused by receiving different answers, your time and comfort matter deeply to us, and consistency is something we always strive for. We've already shared this with our team to ensure we can improve our communication and give clearer guidance moving forward.We hope to have the chance to welcome you back and offer a smoother, even more enjoyable experience.Laura Avila & Mi Amor Family
Thank you so much for your kind words! We’re thrilled to know you and your wife felt so well cared for—our team will be delighted to hear this. Warm regards
Thank you for choosing us and for your kind words about our accommodating team and the beautiful oceanfront setting. We’re sorry that some areas felt outdated to you. We’re continuously refreshing our spaces in phases, and your feedback helps us prioritize what matters most to our guests. We’d love the chance to welcome you back—feel free to contact us before your next stay so we can recommend the room that best fits your style.
Thank you so much for your kind words! We’re delighted to know you enjoyed the design, atmosphere, and the warm attention of our team at Mi Amor. Creating a peaceful and welcoming experience for our guests is always our priority, and it’s wonderful to hear we achieved that for you. We can’t wait to welcome you back for another stay in paradise!
Thank you for sharing your experience with us. We’re glad to know you appreciated our team and their service. We truly regret the inconvenience caused by the unexpected visitor during your stay — as our property is surrounded by the natural beauty of Tulum’s National Park, occasional encounters with local wildlife can happen despite our regular fumigation and preventive measures.Regarding the park entrance fee, this is a federal charge managed by the authorities of the National Park and supports conservation efforts in the protected area where we are located. We understand it can be surprising, and we always strive to communicate this information clearly before arrival.We sincerely hope to have the opportunity to welcome you again under smoother circumstances and offer you the relaxing experience that defines Mi Amor.
Thank you so much for your wonderful review! We’re delighted you enjoyed the food, service, and overall experience. Your tips on transportation are very helpful—we truly appreciate you sharing them.
Dear Christina,Thank you so much for your kind words. We're delighted to hear that you enjoyed the tranquility of Mi Amor and had the chance to explore the beauty of the national park before unwinding with us. It’s wonderful to know the food, atmosphere, and comfy beds all contributed to a relaxing and memorable stay.We hope to welcome you back for another peaceful getaway soon.
?Muchísimas gracias por su comentario!Nos alegra saber que disfrutaron tanto del lugar como de la comida, y que la bebida de bienvenida fue un lindo detalle para ustedes. Será un placer recibirles de nuevo muy pronto.
